The Hindsight: How Snabbit's Ayush Agarwal Built India's First On-Demand Home Services Platform

PODCAST
CONVERSATIONS
2 min
April 30, 2026
We’re excited to share that our portfolio company, Digantara, has raised a $50 million Series B round.

We congratulate Anirudh, Tanveer and Rahul and the entire Digantara team on this incredible milestone. Since our seed investment in 2021, the team has demonstrated deep commitment to their core mission – making space more accessible and building a comprehensive space situational awareness & surveillance platform.

"It is not the consumer's job to imagine the future."

Ayush Agarwal built India's first on-demand home services platform not by listening to customers, but by knowing when to stop.

Every founder is told to talk to users. Ayush did. And customers told him they wanted a subscription model. So did every competitor who came before him. They were all wrong.

In this episode of Hindsight, Vani Kola sits down with Ayush to unpack how a bachelor in a cramped Mumbai 1BHK, calling his mom in Kolkata every time his house help disappeared, turned a deeply personal frustration into a platform solving a problem no one had clearly named yet: absenteeism.

What the episode covers:
β€” Why "listen to the consumer" is advice that comes with a hidden clause
β€” How Snabbit's pivot from subscription to on-demand changed the entire category
β€” Getting your first 100 customers by sneaking into Hiranandani Gardens at 4am with a pamphlet and a glue stick
β€” Why intent beats resume when you're hiring founding engineers
β€” The fundraising truth most early-stage founders don't want to hear: traction before pitch, always
β€” What 60% utilisation unlocks and why the unit economics came a full year later than most would expect

This is a masterclass in founder instinct. What to hold onto, what to kill fast, and why the best insight you'll ever have won't come from a spreadsheet.

‍

More

PODCASTS

Ashok Jhunjhunwala: Architect of India's deep tech ecosystem | Changemakers Ep 1

Ashok Jhunjhunwala: Architect of India's deep tech ecosystem | Changemakers Ep 1

Twenty years ago, before Kalaari Capital existed, a conversation with Professor Ashok Jhunjhunwala helped shape the decision to return to India and build here. When we launched Changemakers β€” a podcast series marking 20 years of Kalaari β€” there was no question about who the first guest should be. In this episode, Professor Ashok traces his life's conviction back to a single instruction from his grandfather, a cloth merchant from Bihar, who told him: "If there is a problem in society, you cannot say 'But what can I do?' If you cannot solve it, who else can?" That instruction became his operating system. It is what drove him to build the IIT Madras Research Park when everyone said there was no land, no capital, and no precedent for academia and industry working together at that scale β€” a campus that today counts 350+ startups among its alumni, including Uniphore, Ather Energy, AgniKul Cosmos, and Modulus Housing. It is what drove him to pioneer India's telecom revolution, bringing down the cost of telephony from β‚Ή40,000 to β‚Ή10,000, and to conceive of mobile payments at a time when the idea of paying a vegetable vendor from a phone was considered impossible. And it is what drives him as a mentor. On how he pushes the founders he works with, he says: "Every entrepreneur I work with is like my own kid. You love them. And from that love, you have to be hard at times." When asked if he sees himself as a changemaker, he said he does not β€” calling himself instead a spokesperson for the hundreds and thousands who worked alongside him. That, to us, is exactly what makes him one.
PODCAST
CONVERSATIONS

Subscribe to
Kalaari Newsletters

Unpacking our latest investments, portfolio updates and trends that are changing India's startup ecosystem.