Contact Center
Conversational Intelligence
Convin leverages conversational intelligence and AI to automate QA, uncover customer insights, and auto-create personalized coaching to improve business interactions with customers.
Global Spend on Contact Center Software 24B$
Visibility today on Contact Center customer interactions 3%
Partner since Seed, 2022
Why Did Kalaari Invest in Convin
Convin is solving this large-scale problem through its assisted sales platform that leverages conversational intelligence to make sales teams more efficient. Convin automates conversation analysis, assists agents to sell better, improves productivity for agents, and enhances end-customer experiences.
Convin is built for large contact centres to improve efficiency. Use cases spanning B2C.Read more
Sector: SaaS / EnterpriseTech
Status: Active
Founders
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